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#1 2013-09-17 11:51:09

Salcogroup
Member
Registered: 2011-07-04

Order not downloaded from the cloud

We have 2 orders still on the cloud that were taken on the same iPad. They are on an iPad that has an occasional use licence. Why have these not downlaoded when they have the order download module?

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#2 2013-09-17 12:25:00

admin
Administrator
Registered: 2008-02-09

Re: Order not downloaded from the cloud

The 2 orders were uploaded to the cloud before the order download module had been activated on the iPad. The orders have now been made available for download.

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#3 2013-09-18 12:29:03

Salcogroup
Member
Registered: 2011-07-04

Re: Order not downloaded from the cloud

Modules were activated 16th August and orders were taken in september.

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#4 2013-09-18 17:33:15

admin
Administrator
Registered: 2008-02-09

Re: Order not downloaded from the cloud

According to our records the modules were activated on "Showroom's iPad (4)" after being removed from "Catherine's iPad" on 13th of September. The orders were taken on the 3rd of September.

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