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#1 2013-04-22 09:55:44

Simon Lynch
Member
Registered: 2012-10-31

Oversold Orders

Hi

When we try to place an order for a quantity greater than what is available for a product, we get a useful warning message:-

      The quantity entered for nn-nnn will result in an oversold product.  Do you wish to continue?

If we try to place an order for a product which is already out of stock, we don't get a warning message.   Are there any settings in Configuration which I may have missed which would warn on any Out of Stock orders?

Thanks

Simon

Last edited by Simon Lynch (2013-04-22 09:56:15)

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#2 2013-04-22 10:58:37

admin
Administrator
Registered: 2008-02-09

Re: Oversold Orders

There's no setting to tell SP to warn you in an already out of stock situation, only to warn you as you're about to over-sell or to prevent you from over-selling. Displaying the in stock/no stock situation on the screen lets the user know when a product is already out of stock.

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#3 2013-04-22 11:27:32

Simon Lynch
Member
Registered: 2012-10-31

Re: Oversold Orders

Thanks.  I can see the logic behind that, some of the Sales Force need their hands holding more than others.  I'll have to find another way of empahasising these.

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