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#1 2013-01-07 15:56:19

mascimax
Junior member
From: Italy
Registered: 2013-01-06

Cloud - Field Mappings FamilyCode

Hi,
why sb catalog not filter the product?
i make field mapping on product.csv in this way:

FamilyCode1 1st optional family code to be used to categorise the product. Field 3-Category
FamilyCode2 2st optional family code to be used to categorise the product. Field 4-SubCategory

But catalog on category push button and on subcategori push button not show any product.

On file mappings:
FamilyCodes
Product Family Codes
i not put any file!

Tks

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#2 2013-01-07 16:15:11

admin
Administrator
Registered: 2008-02-09

Re: Cloud - Field Mappings FamilyCode

You will need to upload a FamilyCodes CSV file in order to use family codes.

The following topic describes how to set the system up to use family codes: http://www.bacapps.co.uk/forum/viewtopic.php?id=94

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#3 2013-01-07 16:23:50

mascimax
Junior member
From: Italy
Registered: 2013-01-06

Re: Cloud - Field Mappings FamilyCode

Hi,
is possible to keep Product Family Codes and product from same file product.csv?
Because i have all updated information on 1 csv file
tks

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#4 2013-01-07 16:27:03

admin
Administrator
Registered: 2008-02-09

Re: Cloud - Field Mappings FamilyCode

Since you have set up the family code fields in your "products" CSV file you do not need to use the "product family codes" CSV file.

However, you still need to set up a "family codes" CSV file as described in the instructions on the topic mentioned above.

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#5 2013-01-07 16:30:47

mascimax
Junior member
From: Italy
Registered: 2013-01-06

Re: Cloud - Field Mappings FamilyCode

admin wrote:

Since you have set up the family code fields in your "products" CSV file you do not need to use the "product family codes" CSV file.

However, you still need to set up a "family codes" CSV file as described in the instructions on the topic mentioned above.

Sorry
i set up family code fields in your "products" CSV file ,But sb filter not work not show me the file help!
If you give me a mail i send you my csv file for understand better or if is possible you check on my cloud this data
Tks

Last edited by mascimax (2013-01-07 16:31:27)

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#6 2013-01-07 16:50:52

admin
Administrator
Registered: 2008-02-09

Re: Cloud - Field Mappings FamilyCode

Setting up the family codes for each product in your "products" CSV is ok.

However, you must set up a "family codes" CSV file before you can use the filter buttons in SP.

Please try to go through the topic mentioned above regarding the setting up of family codes.

There is also a sample ZIP file containing our demonstration data available in the downloads section of this website. Have a look at how we set up the family codes in the products.csv and familycodes.csv files.

The familycodes.csv file contains a list of all the family codes that we've set up against products in the products.csv file.

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#7 2013-01-07 19:16:27

mascimax
Junior member
From: Italy
Registered: 2013-01-06

Re: Cloud - Field Mappings FamilyCode

Hi,
i try to upload your ORIGINAL FamilyCodes.csv test file but tell me:
Unknown type of file or filename contains invalid symbols (FamilyCodes.csv). Please see below for more information regarding filenames.
I try to upload also other modified by me but same issue

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#8 2013-01-08 10:22:02

admin
Administrator
Registered: 2008-02-09

Re: Cloud - Field Mappings FamilyCode

After checking the data in your cloud account it looks like you've now got your family codes working ok.

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#9 2013-01-08 17:38:58

mascimax
Junior member
From: Italy
Registered: 2013-01-06

Re: Cloud - Field Mappings FamilyCode

yes solve tks

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