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#1 2011-10-13 21:32:33

admin
Administrator
Registered: 2008-02-09

Web server outage

The Blue Alligator website was offline for a couple of hours earlier today.

There was a hardware fault on the server which was traced to a failing memory module. This module has now been replaced, the site is up and running again and we will be closely monitoring the server over the next 24 hours.

We apologise for any inconvenience this may have caused.

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#2 2012-08-16 10:42:21

admin
Administrator
Registered: 2008-02-09

Re: Web server outage

The Blue Alligator website was offline for a while earlier today.

This was due to a widespread network outage experienced by our service provider.

We apologise for any inconvenience this may have caused.

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#3 2013-04-02 16:32:19

admin
Administrator
Registered: 2008-02-09

Re: Web server outage

We are experiencing an unusually high level of activity on the web server at the moment so we have put the cloud into maintenance mode while we investigate the cause.

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#4 2013-04-02 19:55:38

admin
Administrator
Registered: 2008-02-09

Re: Web server outage

We've found the cause of the high level of activity which resulted in users experiencing a very slow responses from the cloud.

We've also taken action (until we fully resolve the issue) to ensure that the majority of users are no longer affected by it.

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#5 2013-04-23 15:56:08

GUYB
New member
Registered: 2013-02-20

Re: Web server outage

Are You Having Problem With The Web Server. As Its Taken 20 Mins To Upload A 7mb File

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#6 2013-04-23 20:34:42

admin
Administrator
Registered: 2008-02-09

Re: Web server outage

Unfortunately we've been having a glitch this afternoon. All should (hopefully) be ok now but we're monitoring the situation.

More information can be found in the following topic: http://www.bacapps.co.uk/forum/viewtopic.php?id=382

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#7 2013-06-14 11:25:22

admin
Administrator
Registered: 2008-02-09

Re: Web server outage

Our web server will be offline in a short while as we need to re-route some cabling. We anticipate this will take between 10 to 30 minutes.

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#8 2013-06-14 13:37:56

admin
Administrator
Registered: 2008-02-09

Re: Web server outage

This has now been completed.

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