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I have 2 problems with the narrative.
1- When a narrative is put on a quotation the narrative isnt showing on X-Suite on the external narrative
2- If you select one of the pre written narratives from the drop down it isnt possible to add another drop down text even if you havent used all the characters.
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Salcogroup wrote:
1- When a narrative is put on a quotation the narrative isnt showing on X-Suite on the external narrative
This sounds like an issue with the importing of quotations into the back-office system.
Salcogroup wrote:
2- If you select one of the pre written narratives from the drop down it isnt possible to add another drop down text even if you havent used all the characters.
That is correct. Choosing a pre-written narrative from the drop down list will overwrite any existing narrative. You can, however, manually add text after selecting a narrative from the drop down.
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admin wrote:
Salcogroup wrote:
1- When a narrative is put on a quotation the narrative isnt showing on X-Suite on the external narrative
This sounds like an issue with the importing of quotations into the back-office system.
Shall i contact service desk for this?Salcogroup wrote:
2- If you select one of the pre written narratives from the drop down it isnt possible to add another drop down text even if you havent used all the characters.
That is correct. Choosing a pre-written narrative from the drop down list will overwrite any existing narrative. You can, however, manually add text after selecting a narrative from the drop down.
Is it going to stay like that?
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We'll add this to the development wish list - basically to insert the text from the drop down into the narrative field at the current cursor position rather than overwrite the existing narrative.
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.
Last edited by Salcogroup (2012-08-09 08:41:57)
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