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Some of my companies supply to buying group members. Is there a field that I can use to indicate if they are a member of one of the two main buying groups on the order confirmation? I don't want to use the special instructions field as this is used for delivery instructions.
Ideally on of the fields around the area of order reference or order number. How is the order number generated? Can this not be shown as it has no bearing on the customer order reference.
Thanks
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Mattm wrote:
Some of my companies supply to buying group members. Is there a field that I can use to indicate if they are a member of one of the two main buying groups on the order confirmation? I don't want to use the special instructions field as this is used for delivery instructions.
Is this something that you would want to set up (once) against the customer account data or something you'd look to type in when creating an order?
Mattm wrote:
How is the order number generated? Can this not be shown as it has no bearing on the customer order reference.
The order number is simply an incremental number (starting from 1) for each order taken on the iPad. If you were to use the Reset Database option to delete the database on your iPad then this number will start from 1 again. Each iPad is also given a five digit "database" number that is unique within a cloud account (this number will change after resetting a database or forcing a full download). The combination of this database number and the order number gives a unique reference for the order that can be traced from the iPad, order confirmations, orders exported to the cloud account and orders subsequently downloaded into a back-office system.
By default, the format of the order number field on the order confirmation will show both the database number and the internal order number. There is a limited ability within the order acknowledgement section of the cloud account configuration to reformat this.
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I guess the buying group could be set up once or maybe even added in a field on the customer.csv, as long as it shows clearly on the order confirmation.
If it can't be done I'll have to show it in the invoice address for buying group members by prefixing this.
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You will need to show it in the invoice addres as a workaround for the time being.
Longer term, there are five "user defined" fields that can be mapped against a customer account and can be used for your own purposes (i.e. no logic is performed by Sales Presenter on these fields - they are for information only). We can look to add some configuration options to let you show one or more of these fields on the order confirmation.
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Ok thanks. Will use invoice address for now then.
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