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#1 2020-07-20 08:19:41

mark123
New member
Registered: 2020-01-24

Cant find order on cloud

hi an order with the database id of 10027 and order number =4 is no longer visible on the cloud.

Is there a way of seeing if this has been deleted in error or knowing why it has disappeared.

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#2 2020-07-21 09:04:00

admin
Administrator
Registered: 2008-02-09

Re: Cant find order on cloud

The only reason that an order that was previously visible but is no longer showing in the cloud, would be because a user has selected it and then pressed the "Delete Selected" option within the Orders screen of your cloud account.

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