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Announcement

Please note that we've updated the list of Supported devices and iOS versions for SalesPresenter. See the relevant topic under the SalesPresenter > Documentation section for details.

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#1 2015-01-14 09:41:30

WB
Junior member
Registered: 2014-05-21

Unable to synchronise

We have a couple of devices that cannot download from the cloud this morning. Message: Unable to synchronise - please ensure you have an internet connection. Both devices have wifi connection. Is there a reason for this?

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#2 2015-01-14 13:04:18

admin
Administrator
Registered: 2008-02-09

Re: Unable to synchronise

Unfortunately there was an issue with cloud connectivity this morning, however this was quickly resolved so you will now be able to continue as normal.

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