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Support for the Blue Alligator applications
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Hello
I have just updated the CatalogueProducts and Products CSV files and have uploaded onto the ipad. However, the new products and revised prices have not updated.
Have I done something incorrect?
I have a trade show this weekend and really need some help.
Please can you contact me?
Thanks
Natalie
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Your CatalogueProducts file needs to be uploaded in conjuction with a Catalogues CSV file. For information on how to set up the use of catalogues in your cloud account, please see the following topic: http://www.bacapps.co.uk/forum/viewtopic.php?id=93
Regarding your pricing, can you give us an example of a product with the price you'd expect, as well as the price you are seeing? If you are not comfortable posting your product pricing on the forum, you can use the E-mail option in the administrator box to the left of this post to send a private message to us.
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its ok i have seen what the problem is, i hadnt processed the files.
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