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#1 2013-12-05 18:49:35

paulrubens
Junior member
Registered: 2012-06-15

Margin display in controller mode

Hi, when in sp controller mode the Margin field does not display on the controller.

It does display on the ipad when not connected.

Can you help


Thanks

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#2 2013-12-06 11:08:34

admin
Administrator
Registered: 2008-02-09

Re: Margin display in controller mode

You're right, the margin isn't shown on the rep's device when using SP Controller Mode. This will be corrected in the next version of Sales Presenter which we will be submitting to Apple shortly.

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#3 2015-11-17 13:15:48

paulrubens
Junior member
Registered: 2012-06-15

Re: Margin display in controller mode

Hi was this ever fixed as I am not currently able to see the Margin on the ipod unless I have it displayed on the iPad as well.

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#4 2015-11-18 10:40:40

admin
Administrator
Registered: 2008-02-09

Re: Margin display in controller mode

When using Sales Presenter in "SP Controller" mode, the details that would usually be shown to the agent are shown on the connected iPhone/iPod Touch instead. You can however specify an alternate set of fields to appear on the iPad to obscure sensitive information from the customer. The details to show on the iPad when using "SP Controller" mode can be configured via the "SP Controller Mode Display Sequence" column in the Configuration > Product Details section of your cloud account.

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