|
|
|
Support for the Blue Alligator applications
You are not logged in.
In order acknowledgement configuration the 2nd and 4th line of the address is not appearing on the order acknowledgement. Neither is the logo appearing on the order acknowledgement. The rest of the fields are appearing.
Offline
To set up a logo on your order acknowledgement you need to do the following:
1. Go to the order acknowledgement section of the configuration page in your cloud account.
2. Specify the name of the image file for your logo that you've uploaded to your cloud account.
3. Tick the option to "Output your company logo on the order acknowledgement".
4. Click "Update" to apply your changes.
The configuration will then be downloaded to your iPad the next time you perform a download from the cloud.
You may need to experiment with the logo pixel width and height settings on the configuration page to set the logo to the desired size on the acknowledgement.
With regard to address lines 2 and 4, these will appear in the next release.
Offline
With regards to the next release does that mean? Is that through app update in itunes?
Offline
Yes, all updates to the app will be via the App Store.
The next update is currently being prepared for submission to Apple, which contains a few bug fixes and tweaks here and there.
Offline
The 4th line of the address is still missing. Also the logo is missing from the order acknowledgement. The space is there but is blank.
Offline
I have a tick in the barcode box on the order acknowledgment config page, but it isnt on the preview.
The pack size is showing 0 zero on the preview instead of inner and outer
Can total carton be shown on the preview?
Offline
While there are many columns that you can tick to show on the order acknowledgement, you are restricted by the overall width of the acknowledgement itself. Depending on the columns selected (as the various columns have different widths) there may only be enough space for the first five or six columns.
The pack size currently shows the "quantity per pack" field from the product. We will be changing this so that mirrors the pack size as shown on the product detail screen.
The order acknowledgement is currently displaying the third line of the company address twice. This will be corrected in the next update.
If the space appears on the order acknowledgement for the logo but the actual logo doesn't appear then we recommend that you delete the logo image file from your cloud account (use the "Manage Files" button on the cloud home page) then re-upload it. This will update the timestamp on the image file in your cloud account and should cause it to be downloaded to the iPad when you next sync.
Offline
Can the gaps be adjusted inbetween the columns on the order acknowledgement? Im trying to get the same layout as the print from our PDA's
Offline
You can now configure the width of each column on the order acknowledgement page of the configuration section in your cloud account. You will need to experiment with the values to find the optimal width that suits your requirements.
Offline
Thanks. If i click download from the sales in sales presenter will this send the changes over?
Offline
Yes, the latest configuration is always downloaded to the iPad at the start of the download process, even when there is nothing else new to be downloaded from the cloud account.
Offline
Is it possible to have a stock "Due date" added to the order acknowledgment?
Offline
It isn't possible at the moment. We have added your request to the wish list.
Offline
Would it be classed as a high priority or not or a quick addition? Was wondering if it would be available for Trade shows in the new year.
Offline
We have the due date on our Sales Acknowledgments - I build it in the text file upload and use one of the UDF's - is that workable for you ?
Offline
Keith_Evans wrote:
We have the due date on our Sales Acknowledgments - I build it in the text file upload and use one of the UDF's - is that workable for you ?
All our data is created automatically from X-Suite and is done by BAC so I have to rely on them. Thanks for the suggestion though.
Offline
This type of change wouldn't be available prior to the trade shows at the start of the year (such as Spring Fair).
As Keith_Evans mentioned, you could map the PO due date field into an unused product user field in the cloud and show that on the order acknowledgement.
Offline
Which file is the PO due date in?
Offline
This is uploaded in the Products CSV file.
Offline
| Apple, the Apple logo, iPod, iPod touch, iPad and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc. |