Blue Alligator Support Forums

Heathcote wrote:

Hi I want the barcode to appear on the order confirmation. I have uploaded then in products.csv and set it in the configuration window but still nothing appears. Please help.

If the Barcode column heading does not appear on the order acknowledgement when configured to do so, you probably have too many columns you are trying to print before it. Try removing some columns from the order acknowledgement in the configuration section of your cloud account.

Heathcote wrote:

Also how do I add the following fields to the order confirmation.
the email address from the individual reps contacts on the ipad
thanks

It is not currently possible to add the rep's email address to the order acknowledgement.

Only one barcode can be assigned to a product.

If you wish to display more than one barcode for a product on the order acknowledgement, you could utilise the ExDescription field available to the Products CSV file. This field can be configured to print on the order acknowledgement via the configuration section of your cloud account.

You simply need to add a new column to your Products CSV file (preferably at the end so it does not disrupt your current field mappings) for your second barcode. Once you have uploaded the updated file, you will need to go the Field Mappings section for your Products CSV file in your cloud account and map the new column to the ExDescription field.

Running Process Files is required after making any amendments to your file mappings or field mappings.