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Support for the Blue Alligator applications
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When you find a customer in search the delivery addresses are not coming up on the accounts page to select before you create a new order although it is all set up correctly in customer.csv and in configuration.
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It looks like the address numbers in the latest customers.csv you've uploaded are formatted as decimal values (all end in ".00"). Since the address number field is an integer value (whole number) the values are coming through as 0.
There is a rounding rule configuration option in the cloud account (configuration->general) that deals with this. I've set this option accordingly and I'm currently running a process files for you for this option to take effect. I'll post again when this has finished and you should then perform another download from the cloud on your iPads to pick up the latest data.
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Can you try the download from cloud option on your iPad and let us know if it's ok for you now.
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Just updating ipad now. all sorted. thanks so much
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Phew! Have a good show
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