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Support for the Blue Alligator applications
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Is it possible to add a new address to an account that already exists on the database on the app?
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This is not possible. The management of addresses for existing customer accounts needs to come from your back-office system.
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If the address was added at the back office could this sent over as long as it was in the customer information/addresses?
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If you're adding an address at the back office you would then need to extract this data, upload it to the cloud, perform a "Process Files" and finally use the download option in Sales Presenter to get the new address onto the iPad.
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