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#1 2020-02-18 17:00:07

Ruby Toonies Trading Inc
New member
Registered: 2013-11-12

Missing products

Hi, Missing some products in my sales present on my iPad, from what I can tell my product and catalogue matrix csv files have the correct info and they are uploaded with the image files as well labeled correctly.

What I Have tried:
I have already removed some of the data from the files and the images to see what was wrong and input it again then uploaded it, but no change after I processed and downloaded from cloud. E.g. of missing items are DS-90002, DS-90047, DS-90055.


Please help me to take a look at what my issue could be

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#2 2020-02-19 12:47:26

admin
Administrator
Registered: 2008-02-09

Re: Missing products

Data looks correct to me. I can see you have done downloads since this post. Can you let me know if this issue still persists?

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