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#1 2019-11-13 20:08:20

Simon Lynch
Member
Registered: 2012-10-31

Recovering deleted orders on an iPad

I think I know the answer to this... A user has accidentally deleted an order on their device, is there a way to recover this?  Thanks, Simon

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#2 2019-11-14 09:14:56

admin
Administrator
Registered: 2008-02-09

Re: Recovering deleted orders on an iPad

Deleted orders are not recoverable on a device.
If the user had uploaded the order to the cloud prior to deleting it on their device, then you would find it in the Orders section of your cloud account.

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#3 2019-11-14 09:18:10

Simon Lynch
Member
Registered: 2012-10-31

Re: Recovering deleted orders on an iPad

Thanks - I didn't think this would be an option.  The App does ask if the user is sure they want to delete, so I'm not sure how they managed this.  Thank-you

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