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#1 2017-01-23 17:01:03

reevocollection
New member
Registered: 2017-01-19

App Crashes after finishing an order

The app shuts down completely after the sales rep finishing an order and going back to the customer detail page, it happens once every 4-5 orders.

Please advise.

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#2 2017-01-25 10:14:38

admin
Administrator
Registered: 2008-02-09

Re: App Crashes after finishing an order

If experiencing issues with SalesPresenter closing during use, please see the following Troubleshooting iPad Devices video on our YouTube channel - https://www.youtube.com/watch?v=EiugsySWFkY
The instructions in the video should resolve any issues on the iPad that may be causing applications to close.

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#3 2017-01-29 15:07:48

reevocollection
New member
Registered: 2017-01-19

Re: App Crashes after finishing an order

Tried all the steps in the #Troubleshooting iPad Devices# video, still crash on a regular basis.

Tried on 2 brand new ipads, still crash once every 2-3 hours.

Please help.

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#4 2017-01-31 17:20:09

admin
Administrator
Registered: 2008-02-09

Re: App Crashes after finishing an order

Someone from our support team will be in contact with you shortly.

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