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#1 2015-06-22 12:46:58

armaghcoupe
New member
Registered: 2015-01-27

setting up catalogues

Hi am trying to set up catalogues on the presenter, I have filled out all the csv files , however it will not let me upload them to the cloud , the error message below keeps coming up.

"Unknown type of file or filename contains invalid symbols (Catalogues.csv). Please see below for more information regarding filenames."

The files are all csv and the titles of files are as templet folder

Can you advise?

Thanks

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#2 2015-06-22 15:21:59

admin
Administrator
Registered: 2008-02-09

Re: setting up catalogues

This usually happens when the name of the file you're uploading doesn't match exactly with the name you've specified in the file mappings section of your cloud account. Therefore, the upload process cannot determine what type of file you're uploading.

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#3 2015-06-27 12:52:19

Abdul
New member
Registered: 2015-06-20

Re: setting up catalogues

This is my first time to run blue alligator I don't know how to do

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#4 2015-06-29 10:44:18

admin
Administrator
Registered: 2008-02-09

Re: setting up catalogues

Check out the various pieces of documentation, such as the Getting Started With Your Data guide, that can be found in the Downloads section of this site. There are also some sample files you can download.

In the documentation section of the forum you can find some useful topics to help you set up things like catalogues and family codes.

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