Home Cloud Account Management Support Forums Downloads About Us  

Blue Alligator Support Forums

Support for the Blue Alligator applications

You are not logged in.

#1 2014-03-17 12:13:05

helpdesk@homedics.co.uk
New member
Registered: 2012-11-13

Activating Cloudcart customers

Hi there

I went to activate a customer for Cloudcart today, but when I find the customer and click Add, it re-directs me to a 404 page (the customer was Decco).

Is this an issue with this customer, or is there a problem with Cloudcart presently?

Let me know when you can.

Thanks

Offline

 

#2 2014-03-18 09:29:50

admin
Administrator
Registered: 2008-02-09

Re: Activating Cloudcart customers

The developers are currently working on your issue and we will notify you when it has been resolved.

Offline

 

#3 2014-03-19 11:46:44

admin
Administrator
Registered: 2008-02-09

Re: Activating Cloudcart customers

The issue has been resolved and you are able to add the customer onto CloudCart.

Offline

 

#4 2014-03-27 15:30:18

helpdesk@homedics.co.uk
New member
Registered: 2012-11-13

Re: Activating Cloudcart customers

Hi there

Ok I've activated our user, CU0001734, but when I log in with the customer number and password I set, I'm getting a runtime error and can't get any further. Is this a new issue?

Offline

 

#5 2014-03-28 09:00:44

admin
Administrator
Registered: 2008-02-09

Re: Activating Cloudcart customers

The developers are currently investigating your issue. We will let you know when it has been resolved.

Offline

 

#6 2014-03-28 14:48:36

admin
Administrator
Registered: 2008-02-09

Re: Activating Cloudcart customers

A new version of CloudCart has been released which fixes the issue you were experiencing.

Offline

 

Board footer

Apple, the Apple logo, iPod, iPod touch, iPad and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
© Copyright 2009 - Blue Alligator Company Limited. All rights reserved.