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Further to my previous post regarding upated data not being downloaded to a rep's ipad, i have rest the database and now cannot download any info whatsoever.
Rep has an impotrant meeting in an hour and no data to show. Please advise what is wrong urgently.
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By using the Simple Setup option you have deleted all your cloud data, file and field mappings.
You will need to set your cloud account up again.
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i have set up the cloud account and sorted it all out. i have one ipad which still has the history and i would very much like to retain the history.
Is there a way to do this?
Last edited by robrpl (2013-12-05 21:41:35)
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To download the data from your cloud without removing existing orders from the device simply perform a normal Download from Cloud.
Please note that failing to perform a Reset Database in this instance may cause some out of date data to remain on the device.
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