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Support for the Blue Alligator applications
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One of our users is being chucked out of SP in two scenarios:
- Going into preview and then trying to email the order to customer
- Uploading the orders to the Cloud
They are using an iPad 2. They downloaded from the cloaud this morning. They have closed all Apps running in the background. I have got them to swithch off the iPad as well and the problems still persist.
Please help as they cannot do anything with the orders that they are taking.
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This sounds like a similar problem to the following topic: http://www.bacapps.co.uk/forum/viewtopic.php?id=173
Follow the steps in the topic to determine if it's just a rogue order/s that is causing the crash.
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I got the user to put that order on hold and do another order and try and upload that one. This did work. I then got them to delete that order and didnt have any problem with that unlike the other person.
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