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How do I get the split of product within categories to show within a catalogue? As far as I know ive included the right elements withing my product file and uploaded family groups etc.
What I want to do is have sections within a catalogue ie:
"Children's puzzles"
And then withing this sections for all of the separate licences:
Thomas
Disney
Etc etc
And then the actual products.
In other words filters:
Catalogue > Range> Licence/ Pc count> product
So that I can press catalogue, then the Range (children's puzzles), then the character (Thomas) and then see all of the Thomas puzzles.
Could you maybe have a quick look and see where I am going wrong?
Thanks
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Your catalogues (set up with the catalogues.csv and catalogueproductsrav.csv files) are fine.
The family codes that you've set up against each product in your products.csv file are also fine.
What you've then done is to set up a product family codes file (using productfamilycodes.csv). You don't need to set this file up (it's an optional file that is only needed for users who are unable to put the family codes in the products.csv file). Rather than simply removing the file mapping for the productfamilycodes.csv file I recommend that you upload a replacement file (with just a single line containing the column headings). This will ensure that the original records get deleted the next time you run Process Files.
What you do need though (with some of the information from your productfamilycodes.csv file) is to create a familycodes.csv file (I can see you've set the file mapping up for this but have yet to upload a CSV file for it). This file contains a list of all possible family codes (and their descriptions) that appear in your products.csv file. Sales Presenter will cross reference this data with the product data when building up the drop-down family code lists on the iPad.
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Thanks for your help, I think I have this sorted now.
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