|
|
|
Support for the Blue Alligator applications
You are not logged in.
Hi all, I am trying to upload a countries csv to match with the country codes for my customers, but i am unable to find the download for Countries.csv. It isn't in any of the zip files I have located on the Downloads page. I have also tried creating my own csv with various column setups, but get an error when trying to upload.
Offline
If it's a file you've not successfully uploaded in the past, it may be that you haven't yet mapped the file in the File Management > File Mappings section of your Cloud account. If you're wanting to upload a Countries.csv file, the option in the File Mappings screen regarding the Countries file type should have the "Current Filename Mapping" set as "Countries.csv". Note that after doing so and then successfully uploading the file, you'll want to also map the fields for that file type via the File Mappings screen too.
Both of these steps are covered in more detail in the SalesPresenterGettingStartedWithYourData guide (the current version of this document has these as steps 4 through 6) available in the Downloads section of this site - https://www.bacapps.co.uk/downloads.php
If the above is not the cause of your issue, please do share with us the error message that is being shown in the Upload Files screen when you attempt to upload the file.
Offline
| Apple, the Apple logo, iPod, iPod touch, iPad and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. App Store is a service mark of Apple Inc. |