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Support for the Blue Alligator applications
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Hi.
Refer to DB DISA (as I have 3)
Seems that I have a bug/gremlin in the system.
Being away from my office I was given a new account with details that was not loaded. I then loaded vire the IPad.
When back at the office I uploaded the orders and downloaded any data changes.
I now have a number of clients with duplicate accounts.
I have tried all including delete and forcing an uploading. The cloud database only shows one account yet the ipad shows 2.
If i try and work with the incorrect account SP shuts down
Namely
AKAY01,
VHEM01,
CODCBM,
DELLI01,
Please respond as to how I can rectify. this
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Since this issue is a more complex one, a colleague from the Support team will be reaching out to you this morning to help resolve it with you over the phone.
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Thank You.
Please send a message to my cell befor contact.
I am currently Out Of Office.
I should Be Back ABT 14H00 CAT.
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We're struggling to reach you via the numbers we can find for the company.
Can you use the "E-mail" button to the left of this post to send us a direct contact number for you?
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